Look up an order

You never needed an account to buy, so you do not need one to get your file back. Two things you already have will do it: the order reference from your receipt page, and the email the payment was made with.

The long code shown on the thank-you page after payment.

This is the address your payment provider passed to us, which is not always the one you use every day.

This looks up a real order. Nothing can be found yet โ€” checkout is not connected.

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